Job Responsibilities

1. Responsible for on-site installation guidance, commissioning, maintenance, and upgrading of energy storage products (household storage/industrial storage/inverter, etc.); 2. Train product principles, usage methods, daily maintenance precautions, on-site customer relationship maintenance, and deal with major problems of the client for overseas customers; 3. Record customer call information, submit service cases, follow up and return visits to customers and close the loop; 4. Timely feedback service information, provide improvement suggestions for the company's product quality improvement; 5. Management and training of global after-sales team.

Job Requirements

1. Bachelor degree or above, English as a working language, major in electrical/automation/electromechanical/power technology and other related majors; 2. Experience in after-sales management of batteries and energy storage products; 3. Able to adapt to overseas business trips, with good service meaning and management thinking.

Required Languages

English