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Customer Support Team Lead
Full-time15K - 20K RMB per monthBeijing
Misys
Refresh at 7 months ago 1271 views

Job Responsibilities

Work hours per week: 40 Job benefit: It can be discussed at a personal interview. When you contact us, please indicate in your email that you saw our opening on HiredChina.com. Email: [email protected]

Job Requirements

Ability to converse and write in English is a requirement. Mandarin, Japanese, Korean would be useful addition Solid technical or functional knowledge of Financial software, preferably on Capital Markets software and ideally on FusionInvest and FusionCapital Sophis More than 7 years of customer support experience in a technical or functional environment Effectively manages different types of tasks at the same time Ability to manage and engage a team of individual contributors Able to remain calm under pressure Commitment to customer service - willing to go the extra mile to provide excellent service Knowledge of Financial Instruments (Equities, Fixed Income, Derivates) is beneficial Knowledge of Oracle, SQL, Client-Server Architecture is advantageous Basic degree: Preferably in Engineering / Mathematics / Computer Science / Finance / Business Administration

Required Languages

Job Details

Position type

Customer service

Experience

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